The reliability of an insurance company is often based on its reliance standard or quality of performance. This can be the standard of service for policyholders and the financial institution that underwrite the insurance. The reliability of the financial institution is also measured by its quality of service. The reliability of a life insurance company is measured on the basis of its reliance standard.
The Standard of Service is defined as “an ideal of how the insurer should be able to provide coverage at fair value to the insured.” The term “fair value” has been defined in the context of insurance law as a value determined by an unbiased party that would reflect the risks of loss from insured events without including expected gains. This unbiased party may not include the insurer, underwriters, agents, or underwriters’ employees. It is this standard that underwriting an insurance policy, making it a quality of service standard. The insurance industry, including life insurance, has taken this standard as a guideline to determining whether insurance companies should be accredited with the National Association of Insurance Commissioners (NACE).
The Quality of Performance is defined as “the quality of services the insurer delivers to its policyholders.” This includes the performance of the underwriting process that is used to determine the risk and expected value of an insured event. NACE’s Standard of Performance includes both the quality of the underwriting process and the quality of service provided to policyholders.
In addition to being based on a set of standards that are developed by NACE, insurance companies have to meet other criteria. For example, they must have an underwriting committee that meets certain criteria and must be made up of at least two independent and non-employee directors.
Although NACE has developed its standards in order to assist the public with their insurance needs, the standards may be somewhat subjective. While the National Association of Insurance Commissioners has adopted a standardized approach, the actual standards may vary from state to state.
There are some states that require insurance companies to offer a lower standard of performance as compared to the National Standard of Service. In these cases, the insurer will not receive any credit for its superior performance. This makes the state a less favorable environment for insurance companies.
It is important to understand the difference between the state’s standards of performance and NACE’s standards when applying for coverage with a life insurance company. In order to meet the NACE’s standards, a company will have to meet a specific set of standards. Underwriters in a state may be required to submit a list of specific underwriting criteria to the NACE in order to obtain approval for their coverage. These standards must include the underwriter’s educational and professional experience, financial management skills, his/her experience as a senior underwriter, and his/her performance with a large group of underwriters.
It is not enough to simply meet the standards set forth by NACE in order to gain approval to sell in a state; underwriters will have to meet specific requirements set forth by each state. Some states do not even allow the state’s insurance department to verify the underwriter’s credentials. While NACE’s standards are certainly a good place to start when seeking an insurance company, the company must also look at the underwriter’s experience and educational background before meeting the state’s NACE standards.
Before a person purchases a policy with an underwriter that meets the NACE standards, he/she should carefully review the underwriter’s educational background, professional experiences, and other business activities. By doing so, a person will be able to find out if the underwriter has the financial and interpersonal skills necessary to deal with different life insurance companies in different states.
Another consideration for selecting an underwriter is the financial responsibilities of the underwriter. While NACE requires all insurance companies to meet certain criteria, the underwriter who is responsible for the financial responsibilities of the policy will play a significant role in the life insurance industry.
A financial responsibility may involve the underwriter managing the underwriter’s business affairs, such as paying the bills on behalf of the underwriter. or working on the underwriter’s financial responsibility.